#4 Overall Ranking

DrChrono

Founded 2009 Sunnyvale, CA 1-100 providers providers drchrono.com
8.1
Overall Score
Usability
8.2
Pricing Value
8.0
Support
7.5
Interoperability
7.8
Mobile Experience
8.8
Telehealth
8.3
Billing/RCM
7.9
Customization
8.5
Onboarding
7.8
Patient Portal
8.0

Our Verdict

DrChrono pioneered the iPad-based EMR category and continues to deliver one of the strongest mobile charting experiences available. Its customizable form builder gives practices exceptional flexibility to create workflows tailored to their specific specialty, and the open API makes it one of the most extensible platforms in the small practice segment. In our testing, the iPad app was responsive, intuitive, and genuinely functional for end-to-end clinical encounters. The areas where DrChrono loses ground include customer support, where user reviews consistently cite slow response times, and its desktop experience, which feels less refined than the mobile counterpart. Practices that prioritize mobile-first workflows and need deep customization will find DrChrono a compelling option, though those requiring top-tier support should weigh that factor carefully.

Key Features

iPad-first design with native tablet charting experience
Highly customizable clinical forms and templates
Built-in medical speech-to-text dictation
Open API for custom integrations and third-party apps
Integrated practice management and scheduling
Medical billing service option with dedicated billers

Pros and Cons

✓ Pros

+ Excellent iPad and tablet experience makes it ideal for providers who chart on mobile devices
+ Highly customizable forms and templates adapt to virtually any specialty workflow
+ Open API enables custom integrations that many competitors restrict
+ Built-in speech-to-text reduces documentation time without third-party tools
+ Competitive per-provider pricing across all plan tiers

✗ Cons

- Customer support response times have drawn consistent criticism in recent reviews
- Desktop browser experience is not as polished as the iPad app
- Billing features require higher-tier plans, increasing effective cost
- Reporting capabilities are basic compared to analytics-focused platforms
- Some users report occasional performance issues during peak hours

Pricing

Per provider/month (tiered)
$199/provider/month
DrChrono offers tiered pricing across Prometheus, Hippocrates, and Apollo plans. Each tier adds features progressively, with the base plan covering core EHR and scheduling. Advanced billing, custom forms, and API access require higher tiers.

User Reviews

4.0
★★★★☆
478 reviews
5
35%
4
30%
3
18%
2
10%
1
7%
G2 4/5

"The iPad app is fantastic and the custom forms are incredibly flexible. Support needs work."

Capterra 3.9/5

"Great platform for our podiatry practice. The API lets us connect everything we need."

Reddit r/medicine

"DrChrono on iPad is genuinely good. I chart during the visit and leave on time every day."

Best For

Tech-forward small practices that rely heavily on iPad-based workflows and value deep customization options, particularly those in niche specialties that need highly tailored clinical forms.

Supported Specialties:
Family MedicineInternal MedicineAllergyPodiatryBehavioral HealthChiropractic
Certifications:
ONC 2015 Edition Cures UpdateHIPAA Compliant

Compare DrChrono with Others

See how DrChrono stacks up against other EMR systems in a side-by-side comparison.